Bailey Posted September 18, 2023 Share Posted September 18, 2023 This thread will aim to tackle commonplay troubleshooting issues that you may run in to while trying to connect to South Tahoma Roleplay. These issues may be to do with our server; or with RedM as a whole. I CAN'T CONNECT TO THE SERVER Spoiler If you are not whitelisted or have no idea what a whitelist is, follow the steps HERE. Make sure you have the role. If you do not, seek help in the Discord for an accepted application. You can attempt to direct connect to the server by pressing F8 and copy and pasting: connect cfx.re/join/8qax54 Make sure your RedM is linked to your Discord Account. More information HERE. Verify the integrity of your game files through either Steam or Rockstar Games Launcher. If all else fails, attempt connection through a VPN. I CAN'T SEE ANY MENUS OR USER INTERFACES Spoiler Check your monitor resolution versus your in-game resolution, play around with them some to see if that populates the menus. Launch RedM, and hit the settings cog in the corner. Relog! MY GAME IS STUCK IN AN INFINITE LOADING SCREEN Spoiler Make sure that STEAM is open in the background. This is regardless of where you own Red Dead Redemption 2. Make sure you have played either Red Dead Online or the Story Mode for 15-20 minutes to ensure the game database is properly installed. Certain applications like OBS, TeamSpeak or MedalTV can interfere. Close them to see if this fixes your issue; and then you can reopen them once you're in. You can press F8 and type quit to close RedM. Open your task manager and find all the processes called "Runetime Broken" or anything else related to RedM and terminate them before retrying. Clear your RedM cache. Right click on the RedM shortcut and click open file location. Find the RedM Application Data folder, access Data and delete the Cache folder and retry. MY REDM IS DOWNLOADING EXTREMELY SLOWLY Spoiler It should be noted that RedM installed via peer-to-peer, so you can expect the installation to be slow. If you find the installation to be significantly slower than expected, you can find the files HERE. ERROR: COULD NOT FETCH C->S AUTHENTICATION TICKET: HTTP 403 ERROR Spoiler Close RedM. Delete the following file: %localappdata%/DigitalEntitlements/45acdd04-eca8-4c35-9622-4fab4ca16e14 ERROR: RAGE_CFX_ERROR Spoiler If you have recently updated your graphics drivers, revert them to the previous install and try again. Make sure you have played either Red Dead Online or the Story Mode for 15-20 minutes to ensure the game database is properly installed. Open RedM as an administrator. Clear your RedM cache. Right click on the RedM shortcut and click open file location. Find the RedM Application Data folder, access Data and delete the Cache folder and retry. You may find video assistance HERE. ERROR: NO ACCOUNT BLOB INFO Spoiler Use a VPN to launch the game and connect. If you are inaccessible to a VPN, try again in a few hours and it should be fixed. 1 Link to comment Share on other sites More sharing options...
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